5 reasons why accessibility is important

Painted hands forming a heart

1. Avoid potential accessibility lawsuits

A11y or Accessibility has increased recognition, initiated by the increased number of lawsuits. This is why the main concern for most companies is the fear that they will be hit with a lawsuit. But waiting for this to happen is a big gamble.

The amount of money spent to get make your website accessible is significantly less than the fallout of a potential lawsuit.

Let’s take a look at some numbers. If you do a quick Google you find out that:

  • Making your website accessible costs between $3,000 to $50,000

Admittedly, that’s not cheap. However, …

  • An Accessibility lawsuit will cost you between $10,000 to $350,000

Making your website WCAG-compliant is a bargain by comparison!

Judge's gavel
Lawsuits $$$ > Compliance $

Ok, but will I get hit with an accessibility lawsuit?

ADA Tittle III Website accessibility lawsuits in Federal court from 2017 - 2022. 2017: 814 lawsuits; 2018: 2258 lawsuits; 2019: 2256 lawsuits; 2020: 2523 lawsuits; 2021: 2895 lawsuits; 2022: 3255 lawsuits
Number of ADA lawsuits in 2017 – 2022 (814 to 3,255 lawsuits)

Don’t think it will happen to you? Here’s Adatitleiii.com with the data. ADA Title II Accessibility lawsuits in federal courts have increased significantly. This chart represents the number of lawsuits from 2017 to 2022. The number of lawsuits is projected to increase in the coming years.

ADA lawsuits & states

The number of lawsuits is worse in some states. Once again, Adatitleiii.com provides the information you need. Reviewing the number of lawsuits in 2022, New York had the most lawsuits (totaling 2,560).

NOTE: While NY law has a cap on the maximum reward a plaintiff can receive in a settlement, CA does not. This makes CA companies more vulnerable to legal attacks
Top states for ACA title website accessibility lawsuits in 2022. Highest is NY at 2560 lawsuits. FL 310, PA 216, CA 126, IL 19, MA 13, CT 5, NC 3, IN 2, MN 1
New York and Florida are hit with more Web Accessibility lawsuits than any other state

2. Positive Public Relations

Many reporters taking pictures
Accessibility puts your company in a good light

A company’s reputation can increase or decrease its profits.

Users with disabilities are known to promote and show loyalty to companies that account for their needs.

Of course, that means the opposite is also true. This close-knit community will share lists of websites that are not accessible and are to be avoided.

3. Improved Usability

A11Y goal = make products, services, and environments that are more accessible to users with disabilities.

Usability goal = improve a product or service’s ease of use and user experience.

Usability and accessibility are in sync with their goals, often guiding a team in the same direction.

Laptop with text, "I design and develop experiences that make people's lives simple"
Accessibility & Usability converge

4. Improved SEO

Whiteboard "Reach your audience"
Accessibility & SEO both help reach your audience

SEO & Accessibility share many of the same best practices, including:

  • Responsive websites
  • Quick page loads
  • Page title tags
  • Heading structure
  • Text alternatives
  • Site map/Navigation

Improve your web ranking!

5. Financial

Increasing profits should be the main driving force for companies to pursue web accessibility.

Globally, WCAG compliance reaches 2.3 billion people (when you include the family and close friends of individuals with disabilities) who have significant disposable income. 

…in the U.S. alone, people with disabilities control an estimated $544 billion in annual disposable income.

Gaudiano, P. (2016, October 31). Richard Branson Supports People With Disabilities — Here Are Six Ways You Can Do It, Too. Forbes.

A11y opens you up to an untapped market!

Bar chart indicating wealth increase over time
Make money with WCAG!

Conclusion

The video below features Mr. Burns from Simpson’s show asking: “Are you saying my money’s all gone?” His employees have a chart showing how much money he’s lost.

Dismissing web accessibility will cost you!

A11Y has many positives and one VERY expensive negative. Act now to protect your business.